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Ninja59

Fresh wave of EGR coolers

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Received another email from my dealership saying 50 quid for lunch or bmw gifts.

 

The previously good and declared fine egr cooler is being replaced (it currently is using no coolant and appears fine and has been in in 18k miles.

 

You may wish to keep your eyes peeled they want the car for 3 hours. I am just covering my back saying if there is any faults caused by the work then they will sort them at no cost (some have had a devil of a job and then been charged to resolve issues (such as coolant leaking (oh the irony)).

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Not sure will check that, the dvla one shows nothing. 

 

Beginning to think this bmw delivering a differently designed one.

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What car you driving? What age? 

 

I've just checked, nothing. But I think that means nothing as well. 

 

They have clearly addressed this recall in tranches rather than just say, yeah they could all fail and burn your family alive. So we need to repair all cars. 

 

 

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640D GC and march 2015 build.

 

Mine is a bit more complex as sept 2018 the cooler did fail just in this way. Granted mine was caught very very early literally bmw announced it in Munich and critically my part number changed. This is where I question this recall even more.

 

I have just checked the vin with the online recall tool and nothing as well.

 

Going to call them tomorrow as it is more strange, but i have a feeling that those that were previously fine are being monitored more closely.

 

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42 minutes ago, 535i Andrew said:

Just to clarify @Ninja59, you had a recall done previously and it's getting recalled again?

 

 

Right I can add more to this.

 

But to clarify Andrew my original failed literally as this was announced to my knowledge I don't know if my car was originally in that range of original cars.

 

My now second EGR cooler is currently okay, it was checked last year by a few techs that I know well who declared it fine based on part number alone (and has shown none of the symptoms of having an EGR Cooler).

 

Those cars that were previously declared okay will now find BMW reaching out to them to get the cooler replaced (irrespective of condition).

  • This recall was released on the 18th January 2020
  • Is for cars previously given the all clear.
  • I believe the gift bit applies to all owners. 

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Thanks for the clarification

 

3 minutes ago, Ninja59 said:

 

  • Is for cars previously given the all clear.

 

That's not good, a U turn an MP would be proud off.  That will pi$$ owners off, worry some and annoy others.

 

BMWs reputation takes another hit.

 

"Yes Mr Smith , your BMW that we said was fine, well you see, it may still end up being engulfed in a fireball so can you bring it back to us again please?"

 

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@535i Andrew agreed. 

 

I have been told off the record it is quote "an uprated part", in what way I am not sure.

 

The failure method critically highlighted in the email I have been sent is the same though (again). Which to me despite being an uprated part will not resolve the other weak spots of the EGR cooler in general (mainly the metal pipe at the rear of the EGR cooler which is known to split and the flimsy mounting tabs.

 

I am between being frustrated, annoyed, but want the car sorted. I am in a way glad that my current second one has shown no signs of the issue again in a number of miles. 

 

I suspect as well Andrew they have offered the gift bit as it will begin to pee people off as you say quite rightly why were the original ones not resolved properly in the first place and are those original replacements simply sticking plasters using the original cooler versions.

 

 

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Has anyone still not had a recall at all? I bought a 2011 520d in September and since then have been checking to see if it's been recalled but it hasn't. The previous owner said it wasn't recalled and I can't find any documentation showing that it has.

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I had mine replaced originally in April 2018 before the recalls started, it was then replaced again in August 2019. When I took it in for a compressor replacement in December they said it needed to be checked again as the recall has been updated. Mine was fine this time, but I don't hold my breath that it won't need doing again.

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Just to be clear does this mean all those that passed previously the EGR safety recall confirming that EGR replacement not required and no further action is required, mine vehicle was checked by BMW dealership on 11th April 2019, but my concern has always been because of the low mileage my vehicle does, any problems with the egr cooler would possibly not show up for many more miles at the moment its only doing less than 5,000 miles per year.

I also just checked on the Gov recall list and nothing is showing up there yet for mine, but then last time it did not show up for a long time before.

It's looking like BMW have not handled this EGR cooler problem very well, probably the bean counters in BMW trying to save some money which is going to cost them more now!

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I had my valve done recently. Not sure if cooler was replaced, hard to see, but looks newish. Gonna get my endoscope out and see. Hopefully a new cooler should be fine. 

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My history of my car says it had the EGR cooler work started but it is also showing as not complete.  The car was then sold through a BMW only auction after the car had covered a mile from when the EGR work was completed. 

 

I had turbo problems soon afterwards and turbo specialist found a m10 bolt had gone through the turbo's.

 

I know this type of thing goes on with garages but a BMW dealer!!!  Car has only ever been to BMW.

 

Complained to BMW no joy.  

Edited by Jimbo07g41
rant

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1 hour ago, Jimbo07g41 said:

My history of my car says it had the EGR cooler work started but it is also showing as not complete.  The car was then sold through a BMW only auction after the car had covered a mile from when the EGR work was completed. 

 

I had turbo problems soon afterwards and turbo specialist found a m10 bolt had gone through the turbo's.

 

I know this type of thing goes on with garages but a BMW dealer!!!  Car has only ever been to BMW.

 

Complained to BMW no joy.  

Man, that sucks. 

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Just got this, one week shy of a year and 20,000 miles since getting the all-clear. I haven't experienced any of the issues listed but I'm still more than a little pissed off given the potential for abject disaster over the last 12 months.

 

 

IMG_3651.JPG

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^Thats not good. The recalls letter I had on my E60 didn't have big bold red text like that.

 

They must be bricking it as they know the replacements still had issues.

 

 

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4 hours ago, 535i Andrew said:

They must be bricking it as they know the replacements still had issues.

 

 

I never even had a replacement. They checked the original and said it was fine.

 

I have a 600 mile round trip this weekend so the timing's far from ideal but like I say, it's survived the last year without an issue. In fact, it's survived the last 7 years without one.

 

I am, however, nervous again.

Edited by jannism

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5 hours ago, 535i Andrew said:

^Thats not good. The recalls letter I had on my E60 didn't have big bold red text like that.

 

They must be bricking it as they know the replacements still had issues.

 

 

If I have heard what I believe as gospel, the original replacements were never modified as such, aka a sticking plaster to the problem. The question is more one of when will the replacements fail on some cars as I suspect that some will not have the newer part only a different part number at the time that was considered safe.

 

The fact that the letter says what it does implies to this has now changed and my email did not include that (although I asked when booking it in).

 

Mine is now booked in for a week on Friday @ 10am. 

 

The easy way to look at this is if the cooler is failing you WILL definitely have unexplained coolant loss. The fact of the matter is my car has done a decent mileage since and has used no coolant since the change.

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1 minute ago, Ninja59 said:

The question is more one of when will the replacements fail on some cars as I suspect that some will not have the newer part only a different part number at the time that was considered safe.

 

Exactly, its not a great situation to be in.

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Andrew it is not agreed. 

 

I think the failure method is the biggest "issue", that being said BMW are FAR from the only ones that have seen EGR cooler issues and needed multiple attempts to resolve it. 

 

Volvo definitely struggled with the then new VEA engine EGR coolers and needed about 5 iterations before it was solved once and for all and honestly the failure method from what I have heard was similar. The major difference is at least the car would go in to limp mode because of it.

 

I think this is more of a precaution and arse covering situation. I am aware of some dealers considering this as only Quality Enhancement now which clearly goes against my email and that letter!

Edited by Ninja59

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