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ajhalli

iDrive keeps rebooting every 20-30 seconds!!

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Hi All,

 

Hoping someone can help me with the problem I currently having, that my iDrive in my F11 2014 plate is constantly rebooting after every

 20-30 seconds.

 

It has just started to happen today and I drove for over 3 hours and it continuing happened the entire time and it is now really annoying and not sure what I should do next.

 

I have attach a video which demonstrates what it is doing. Any suggestions or next steps would be greatly appreciated.

 

Thanks in advance!!

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8 hours ago, Johnny Grabble said:

This happened to mine and I was told by the dealer a new head unit was required at ~£1500.  Apparently since then, there is a software fix, but no idea how to access it.

 

If a software fix then BMW or a suitably equipped Indi as the car will need to be reprogrammed. This isn’t a DIY job. 

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Did you recently update your maps? I had this issue after updating maps to 2019_2 and worked my back through 2019_1, 2018 1& 2, to 2017_2 and it's been fine since. I know mine needs the firmware update because it's on A but haven't got round to it.

 

Also figured out I could trigger it by stopping mid route and then resuming a trip - this would throw it into the boot loop.

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As above a firmware upgrade is needed on the headunit. I have had a few of these where it sometimes happens randomly and other times when the maps have been updated to the latest version. E-sys and full PSDZdata is needed to flash it correctly.

 

 

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Does anyone know the actual reason this happens?  A firmware update is probably either a) masking the underlying problem or b) fixing an existing but latent bug in the prior firmware. Be interested to know.

 

 

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53 minutes ago, m3nt4l said:

As above a firmware upgrade is needed on the headunit. I have had a few of these where it sometimes happens randomly and other times when the maps have been updated to the latest version. E-sys and full PSDZdata is needed to flash it correctly.

 

 

 

Ah are you saying a map update causes the issue which then needs a FW update to fix? That would make some sense . I haven't bothered updating my maps and haven't had any issues either.

Edited by bmwmike

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58 minutes ago, bmwmike said:

 

Ah are you saying a map update causes the issue which then needs a FW update to fix? That would make some sense . I haven't bothered updating my maps and haven't had any issues either.

 

Definitely seems to be the problem with mine. No problems with anything 2017_2 or earlier. As soon as I go later than that I get boot loops. I'm guessing it's some sort of memory management issue because if I'm in an area with not much going on - RTTI and actual roads, it seems fine. Go somewhere busier and 9/10 times I can get it to crash.

 

 

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Yes the map update can cause issues on older idrive systems. Had one yesterday with 2014 3 Series which had 2014 maps, updated to 2019-2 and there was the reboot issue. Flash of the headunit to the latest version recrified the issue.

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