Vallumlj

Not happy about monthly direct debit

4 posts in this topic

Just took a new car policy and the price was good.

 

The price was good £500 odd pound deposit of £115 but this is my problem double direct debit payment this month 7 days later £82.88 then £41 a month until May.

 

Why is the direct debit not taken over until August one month before my policy runs out?

 

seems a bit of a con

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Hi, we can adjust the payment date for you so it doesn't take place so close to the deposit. In any case it'll still only be 10 payments as that's the way the finance houses work it. It'll give you a bit of a breather this end. please can you phone in on Monday and we'll sort it for you. It's the Accounts team you'll need to speak to.

 

N

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Thank you for the quick reply I have received 3 letters from Close Brother today

 

1st letter £82 this month then 8 payments of 41

2nd Letter £41 from October then 9 payments £41

3rd letter 9 payments of £46.

 

I do hope 3 finance direct debits have not been set up.

 

Who she I ask for when I call?

 

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Hi, they don't seem to be able to stop the generation of all these letters as different stages of the setup process are completed. The one you want is the final one received - I know, it's confusing. Rest assured that only one DD has been created.

 

If you need to call us about this please ask for the Accounts Team.

 

best,

Nick

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