cotswoldbmwmini

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cotswoldbmwmini last won the day on March 3 2016

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About cotswoldbmwmini

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    BMW's.
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    BMW parts advisor - Cotswold BMW Gloucester
  1. Thanks Stuart, Fingers crossed
  2. No problem, The correct one is actually cheaper and there is stock in the UK Total with the 2 plugs will be £27.54 including vat and delivery This price is valid for 7 days from today Payment Options Delivery Address the same as Registered Card Address Call 01452872666 and use customer ref 29132 Delivery Address Different to Registered Card Address Paypal – partsgloucester@cotswoldgroup.com Please send payment as a gift with customer ref 29132 and your delivery address in the notes section Bank Transfer – Sort Code 20-07-71 Account Number 30931748 with customer ref 29132 in the notes section but please call or email us with your delivery address Many Thanks Phil
  3. Hi Barry, They are £2.30 each amazingly
  4. Hi Stuart, Well she has finally called me back and said that is out for delivery today between 1 & 5 PM and that if there is nobody at numbers 1,2 or 3 then they will leave it behind the pet house She couldn't say what has gone wrong before and why it hasn't been delivered when it should of been which I have said is disgusting and that we will not be using them again. It turns out that the delivery is basically sub-contracted out to another courier company that we book it with for some reason
  5. It's no problem at all but I have that coming up as a Fiat Punto
  6. Ah right ok, can you give me your reg or vin then please and I will double check the correct part number
  7. No Problem, Good Luck
  8. Hi, We can order this still from Germany, Total including the plugs will be £31.46 including vat and delivery This price is valid for 7 days from today Payment Options Delivery Address the same as Registered Card Address Call 01452872666 and use customer ref 29132 Delivery Address Different to Registered Card Address Paypal – partsgloucester@cotswoldgroup.com Please send payment as a gift with customer ref 29132 and your delivery address in the notes section Bank Transfer – Sort Code 20-07-71 Account Number 30931748 with customer ref 29132 in the notes section but please call or email us with your delivery address Many Thanks Phil
  9. I have spoken to them again and she is going to phone the delivering depot directly as in her words "The tracking makes no sense" As soon as I have any info I will give you a call if that's ok? Or if it's easier I can update this thread for you? We should have stuck to our original plan and sent it Parcel force 24 as at least with that we can claim compensation Again I can only sincerely apologise for the shockingly poor service and endeavor to get to the bottom of this for you
  10. Hi Barry, Total will be £46.48 including vat and delivery This price is valid for 7 days from today Payment Options Delivery Address the same as Registered Card Address Call 01452872666 and use customer ref 29128 Delivery Address Different to Registered Card Address Paypal – partsgloucester@cotswoldgroup.com Please send payment as a gift with customer ref 29128 and your delivery address in the notes section Bank Transfer – Sort Code 20-07-71 Account Number 30931748 with customer ref 29128 in the notes section but please call or email us with your delivery address Many Thanks Phil
  11. Hi Matt, EGR Stat and seal - £37.61 Main Stat - £50.36 Both together - £84.97 This price is valid for 7 days from today Payment Options Delivery Address the same as Registered Card Address Call 01452872666 and use customer ref 29127 Delivery Address Different to Registered Card Address Paypal – partsgloucester@cotswoldgroup.com Please send payment as a gift with customer ref 29127 and your delivery address in the notes section Bank Transfer – Sort Code 20-07-71 Account Number 30931748 with customer ref 29127 in the notes section but please call or email us with your delivery address Many Thanks Phil
  12. Hi, That would be £564.71 including vat and delivery This would have to come from Germany so would be approx 7-10 days
  13. Hi, Total for those will be £69.47 including vat and delivery This price is valid for 7 days from today Payment Options Delivery Address the same as Registered Card Address Call 01452872666 and use customer ref 28966 Delivery Address Different to Registered Card Address Paypal – partsgloucester@cotswoldgroup.com Please send payment as a gift with customer ref 28966 and your delivery address in the notes section Bank Transfer – Sort Code 20-07-71 Account Number 30931748 with customer ref 28966 in the notes section but please call or email us with your delivery address Many Thanks Phil
  14. I have passed that info on to the courier for you and it will be delivered today, either to number 1 or 3 if he requires a signature or left behind the pet house to the left of the front door. I have also found out that the reason Marc used a different company was because our bodyshop guy delivered them to our Cheltenham branch and not us for some reason so it was quicker for Cheltenham to send them directly to you rather than wait for them to come to us to send out via parcelforce Because of the huge amount of messing around and extremely poor service, If you are able to give me a call when you are not busy with your card details, I will refund you the cost of the actual mirror caps themselves which will be £107.98 Apologies again Phil
  15. Hi Stuart, I am very sorry nobody has called you back again. It feels like unless I do everything myself nobody does what is asked of them..... Alex asked me yesterday if I knew what was happening and I told him that Marc had been sorting it out but unfortunately he was off yesterday and today. Jon is our Parts Manager who was also involved so I told Alex to speak to him and get him to call you. This obviously didn't happen. Marc arranged for the mirror caps to be sent out 24 HR courier on Wednesday so you should of received them Yesterday before 6pm, could you confirm if you have now received them please? I cannot apologise enough for how we as a dealer have handled this, to say I am angry and disappointed is an under statement so I can only imagine how frustrated and annoyed you must be